Print

Shipping and Handling Policy



About Shipping

We ship worldwide except Africa, Belarus, Bosnia and Herzegovina, Cyprus, Guadeloupe, Martinique and some countries.

Free shipping will be provided for purchases > US$40 or above for false eyelashes (excluding cosmetic products).
Alternatively, you can choose registered mail or expediate shipping via express mail.

We guarantee orders will be shipped out the same or next working day after payment cleared (except holidays).
All our items will be shipped to buyer's PayPal address.
After we shipped the item, we will email you the shipping information.
Please make sure your PayPal address is correct.

Each item will be charged for the price as stated in each listing

As there are weight and cubage restrictions on international order, we are unable to offer you any discount for combined shipping for multiple items.

Delivery time is approximately 7 - 24 business days to most US / UK / AU destinations

Common Shipping Time
Countries:
South East Asia / Asia / Australia  7 - 14 working days
United States / Canada / UK 10 - 24 working days
Europe 21 - 28 working days
Spain / Portugal / Greece May take up to 3 - 5 weeks due to strict custom inspection
Italy / South America / Brazil May take up to 4 - 6 weeks due to strict custom inspection

We try our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance.

Items will be sent by Hong Kong Air Mail Service. No sales tax is required. We are not responsible for any import duties, taxes and charges at the buyer's side. Please check with the customs at your side before buying.

About Payment

We accept payment via PayPal, and credit card payment via PayPal.
Total amount is the product price only since shipping fee is free.

Please read through the whole product description including specifications, compatibility, price and shipping before purchase. If you have uncertainty, please do not hesitate to contact us before purchasing.

Return policy

If any item is defective upon receipt, please contact us for the return address, return is accepted within 30 days after the buyer receiving the item. Returned item has to be in its original condition. Buyer is responsible for return shipping costs. After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued.

Enquiry

If you have any enquiries, please contact us here or via email This email address is being protected from spambots. You need JavaScript enabled to view it. . We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.